Shipping & Returns

SYBAGS Wholesale Return Policy

 

We Accept Return within 7 days of receipt.

 

Please notifly us on damage, shortage or wrong item sent within 7 days of receipt by email to cs@sybags.co.uk. You can also contact us by phone on 0121 450 9172, however we strongly recommend to contact us by email so that both party can keep an record of previous communications.

 

All items returned must be in their original packaging and must be in an brand new condition (except only in the case of products which have been discovered to be faulty upon use).

 

If products are not returned in the original packaging (exclude faulty goods), we reserve the right to refuse credit on returned items. Except in case of faulty returns, the cost of returning products lies with the buyer.

 

We recommend customer to return the goods by myhermes courier.

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